Citizens Medical Center Home Health Agency has been Named a Top Agency of the 2012 HomeCare Elite.

Citizens Medical Center Home Health Agency has been named a Top Agency of the 2012 HomeCare Elite, a compilation of top-performing home health agencies in the United States. Now in its seventh year, the HomeCare Elite identifies the top 25% of Medicare-certified agencies and further highlights the Top 100 and Top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, accountable care organizations (ACOs), and other potential referral partners across the healthcare continuum”, said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OSC HomeCare. “Again this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Citizens Medical Center Home Health Agency on being recognized as a top home care agency.”

Diane Crabtree, Director of the Citizens Medical Center Home Health Agency, credits her team and their ability to work together and go beyond what is asked of them with the company’s ability to achieve recognition as one of the HomeCare Elite. She said, “Our ability to work as a team to provide exceptional care is the key to our success”.

“HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes”, said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum homecare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter, Home Health Line. The entire list of the 2012 HomeCare Elite agencies can be downloaded by visiting the National Reearch Corporation website at