Hospital Services

Welcome to Citizens Medical Center! We invite you to take a look at our website, and call us at any time you have questions or concerns about your healthcare needs. When you choose Citizens Medical Center, you can be assured you’ve made the right choice.

Citizens Medical Center

Citizens Medical Center is a 344-bed acute care medical complex providing Victoria and South Texas with the technology and medical sophistication of a big city and the personal care of a small town. Citizens Medical Center is fully accredited by DNV Healthcare, Inc.

Citizens was recognized for the third consecutive year by Thomson Reuters as one of the nation’s 100 Top Hospitals by awarding us the Thomson Reuters 100 Top Hospitals®: National Benchmarks for success award.

Since 1956, this progressive, major Medical Center has helped Victoria earn its reputation as one of the best places to live in America for quality health care. With over 1,350 employees, Citizens plays a major role in the rapidly growing South Texas economy and is the largest healthcare provider in the region.

Thompson Reuters Top Hospital

As a not-for-profit, community-owned hospital, Citizens Medical Center’s financial resources stay in the community and are reinvested in the hospital, its technology, and its people. Continuing this commitment in providing the finest diagnostic and therapeutic equipment, Citizens has invested more than $8 million in radiographic equipment, radiation therapy, and patient safety.


Our hospital services include an emergency department known for its care of the most critically injured patients through our Regional Trauma Center. Citizens emergency room is also the provider of choice for minor emergencies and transfers from surrounding community hospitals. The emergency room at Citizens Medical Center is designated as the Lead Level III Trauma Facility. Our helicopter service, Citizens Air Medical, provides air ambulance transport of the most critically ill or injured patients to our facility in a matter of minutes rather than hours. When seconds count, experience matters.

Since 1971 — for over 40 years — Citizens Medical Center has performed open heart surgery. Known in our community as The Heart Hospital, Citizens is widely recognized for the finest cardiac services in the area and is a major resource for other healthcare providers. The Chest Pain Center began operations in February, 2005 and has seen an amazing total of 2,998 patients presenting to our emergency room with symptoms of chest pain.

The Chest Pain Center’s protocol-driven and systematic approach to patient management allows physicians to reduce the time between arrival and treatment during the critical early stages of a heart attack, when treatments are most effective. Our guidelines for coronary care also enable us to better monitor patients when it is not clear whether they are having a coronary event. Such observation helps ensure that a patient is neither sent home too early nor needlessly admitted. With this streamlined process, patients can be cared for appropriately, more quickly, and less expensively.

Citizens Medical Center


Designed for a woman’s comfort and confidentiality, the Women’s Diagnostic Center opened in January, 2006. Women who have concerns about breast cancer and who may need treatment find in this unique space the privacy and support they appreciate at a difficult and stressful time. From the warm, inviting decor, to examination rooms away from public hospital corridors, the Women’s Diagnostic Center is a comforting setting.

Offering comfortable S.O.F.T. Paddle mammograms that provide greater detail, the Women’s Diagnostic Center provides the area’s only Stereotactic Biopsy and performs breast ultrasound, needle localization, and ultrasound guided biopsies. We have more ways to diagnose women, with less stress and greater, individualized care.

Digital mammography is an x-ray of the breast used as a screening tool to investigate breast abnormalities and breast cancer, particularly those which are too small to be felt by physical examination. A mammogram can show a developing breast tumor before it is large enough to be felt by a woman, or even by a highly skilled health care professional.

In addition to the typical services associated with a full service, regional healthcare facility, Citizens also includes the Women’s Pavilion, the only full service obstetrical and gynecology facility located within a hospital; the Kathryn O’Connor Regional Cancer Center; and wound care and hyperbaric oxygen therapy.


Minimally invasive surgery is now at Citizens. The da Vinci® Surgical System is a sophisticated surgical platform designed to facilitate complex procedures using a minimally invasive approach. da Vinci® provides surgeons with enhanced capabilities, including high-definition 3D vision and a magnified view. The surgeon controls the da Vinci® system, which translates his or her hand movements into smaller, more precise movements of tiny instruments inside the body. Though it is often called a robot, the da Vinci® system cannot act on its own – surgery is performed 100% by the physician. Together, da Vinci® technology allows surgeons to perform complex procedures through just a few tiny incisions. As a result, patients may get back to their lives faster – without the usual recovery following major surgery.

The da Vinci® system has been used successfully worldwide in hundreds of thousands of procedures to date. The enabling features of the da Vinci® system raise the standard of care for complex surgeries. This translates into numerous potential benefits for you, the patient, compared to open surgery, including:

  • less pain
  • less blood loss
  • shorter hospital stay
  • fewer complications
  • excellent cancer control, where indicated
  • faster return to normal activities

By providing surgeons with superior vision, enhanced dexterity, greater precision, and ergonomic comfort, the da Vinci® surgical system makes it possible for more surgeons to perform minimally invasive procedures involving complex and delicate dissection or reconstruction. Minimally invasive surgical techniques allow surgeons to operate through small incisions or existing body openings, rather than use the large incisions required in traditional open surgery. In conventional laparoscopic minimally invasive procedures, a surgeon’s vision, access, and range of motion are limited because of the way surgical instruments enter the body. The da Vinci® surgical system helps alleviate that problem by allowing surgeons to maneuver into confined spaces within the body with 3D magnification while providing a greater range of motion and precision with specialized instruments.

Citizens Medical Center is excited about this new robotics technology and looks forward to caring for our patients in the best way possible and in continuing to improve the care that we provide.


This is just a sampling of the services provided at Citizens Medical Center. If you have any questions about this information or any of our services, please feel free to contact us at (361)573-9181. You’ll be glad you did!